The User is responsible for observing laws, regulations, and rules regarding Products and their delivery. The User is prohibited from delivering and selling the following Products: 

1. ILLEGAL, RESTRICTED OR PROHIBITED PRODUCTS (WHETHER IN THE USA OR ANYWHERE ELSE WHERE THE PRODUCT IS TO BE SHIPPED), for instance, explosives, drugs, counterfeit products, hazardous materials, contraband or illegal substances, radioactive elements, etc;
2. animals, date and temperature-sensitive products, perishable products, food, beverages, liquids, and live plants;
3. drugs, prescription medications, hormones, steroids, poisonous, toxic or infectious products and substances, medical specimens, pesticides, and herbicides;
4. weapons, fireworks, fuel, firearms and guns, tear gas, ammunition, military equipment, military and law enforcement equipment, glass;
5. products that infringe third party rights (e.g. intellectual property rights) or include and/or portray illegal, hateful, or immoral content or elements.

After the Product is approved for the Warehousing Services User may store Products with Shaped Pixel for as long term as the User pays Shaped Pixel the applicable fees for the warehousing of the User’s Products (the “Warehousing Term”).

The User is responsible for the manufacturing (if and as applicable) and delivery of Products to Shaped Pixel and all related costs. Shaped Pixel is responsible for the safekeeping of Products and damages or losses incurred while they are in Shaped Pixel’s possession, however, the liability of Shaped Pixel for loss of or damage to any User’s Products stored at Shaped Pixel’s facility is limited to the amount of the value of the Products as stated in the Warehousing Receipt. 

Notwithstanding the aforementioned, Shaped Pixel is not liable and you release us from any liability for losses or damages caused by the shipping carrier or in the event of non-delivery due to incorrect address provided by the User or Customer. Shaped Pixel shall under no circumstances be held liable for any special losses due to specific circumstances of the User and/or Customer, indirect or consequential losses or wasted expenditure or if the Product is returned to Shaped Pixel damaged due to the Customer’s or shipping carrier’s fault. The User will be informed about such returned and damaged Products and they won’t be available for stocking or reselling, however, they can still be used for charitable purposes.

Violation of any part of this Agreement or other rules may result in the termination of the User’s Shaped Pixel account. Without limiting other remedies, we may limit, suspend or terminate the Warehousing Services and User accounts, prohibit access to our Site, destroy Products, and take technical and legal steps to keep Users off the Site if we think that they are creating problems, possible legal liabilities, or acting inconsistently with the letter and spirit of our policies. We also reserve the right to cancel unconfirmed accounts or accounts that have been inactive for extended periods of time. It is your responsibility to comply with the terms of the Warehousing Agreement, provide us with true and accurate information about you and your Products and follow your use of the Warehousing Services and any changes or notifications made or published by and/or on behalf of Shaped Pixel on the Site or elsewhere from time to time.

Payment for the Warehousing Services is based on the fixed fee for warehousing, while the fee for storage is based on specifications (quantity, size of items stored, warehouse location, etc.) of each User and his/her Products individually and can change if the specifications are modified. There is a minimum monthly storage fee set by Shaped Pixel that will be applied to any User using the Warehousing Service, regardless of the amount of Product you store with us. Depending on the location the User has selected for the Warehousing Services, all payments to Shaped Pixel shall be in either U.S. Dollars or Euros. Shaped Pixel at its own discretion reserves the right to change the monthly minimum fees and the User will be informed about such changes.

Unless Shaped Pixel and the User agree otherwise, Shaped Pixel should carry out the Warehousing Services when the User has accepted the payment request in his/her Shaped Pixel account, and the charge for the Warehousing Service has been successful. The User shall be responsible for paying all sales taxes, VAT, GST and other taxes and duties associated with the Warehousing Services (if and as applicable).

In case of non-payment Shaped Pixel at its own discretion can terminate the Warehousing Services according to the procedure set forth in the Warehousing Agreement and destroy and/or donate all User’s Products, including damaged items and items with full or partial designs to charity and you hereby waive your right to collect royalties or other fees regarding Products that are destroyed or donated.

You are responsible and shall cover all expenses (including but not limited to taxes, duties and shipping costs) and clear customs if and as applicable to your Products and their delivery to the Customer. 

Shaped Pixel delivers Products to Customers to most places in the world. There might be some countries we cannot deliver to because of international legal restrictions or shipping carrier limitations.

By using the Warehousing Services the User agrees that some Products can be packaged and shipped separately and the User will cover all shipping costs associated with the Products.

As part of the Warehousing Services the User may also choose to opt-in for packaging inserts (“pack-ins”), which are small promotional materials added during the packaging process to the Customer’s order. The size of a single pack-in can’t exceed 6 × 8 × 1 in. (15.5 × 20 × 2.5 cm), and the pack-in must not weigh more than 2 oz. (55 g). If the User’s pack-ins don’t meet our requirements and we have to send them back, the User will be responsible for covering the cost of shipping. 

You are solely responsible and shall cover all expenses (including but not limited to taxes and shipping costs) for manufacturing (if and as applicable) and delivery of pack-ins to our warehouses and fulfillment centers. If pack-ins are not available at the respective branch where the order’s fulfilled, you then understand and agree that the shipments will be sent without added pack-ins.

As pack-ins are a part of the Warehousing Services, the User will be charged the same fee for storage based on the Product specifications, and in addition, the User must also pay a picking fee of $0.50 (0.45€ or equivalent in other currencies Shaped Pixel offers to its Users) per pack-in added to the order. The User does not have to pay any fulfillment fee associated with the adding of pack-in to the order.

While we strive to do our best, we, unfortunately, cannot guarantee accuracy with every order. Accordingly, you understand and agree that Shaped Pixel shall under no circumstances be held liable in cases of missing or incorrectly added pack-ins or other promo items.

Shaped Pixel shall have a lien on a User’s Products warehoused at Shaped Pixel’s facility as security for the payment of charges owed to Shaped Pixel in relation to the Warehousing Services. If User owes charges to Shaped Pixel for Warehousing Services provided by Shaped Pixel to the User, Shaped Pixel shall have the right to sell any Products stored in Shaped Pixel’s facility in enforcement of its lien, in accordance with applicable laws.

The User storing Products at Shaped Pixel pursuant to a Warehousing Receipt shall have the obligation to retrieve and remove the respective Products from Shaped Pixel’s facility at the end of the storage term.  The User may, subject entirely to the discretion and agreement of Shaped Pixel, request Shaped Pixel to dispose of remaining Products stored at Shaped Pixel’s facility which the User does not wish to retrieve. On the receipt of a disposal request by a User “which shall be deemed to be an abandonment of the Products by the User”, Shaped Pixel may, at its discretion, destroy or trash the respective Products, or, donate the respective Products to a charity or non-profit organization of its choice, or, sell the Products. Shaped Pixel shall have no obligation to sell the Products, but, in the event of any sale, Shaped Pixel shall have the right to retain the sale proceeds, with no obligation to transfer any of the sale proceeds to the User. 

If a User leaves Products at Shaped Pixel’s facility without notice or otherwise providing any information to Shaped Pixel as to the handling of the Products, Shaped Pixel shall have the right to provide written notice to the User “at its last known contact details” that such User has the obligation to retrieve the respective Products from Shaped Pixel’s facility within 30 days after Shaped Pixel has sent the notice. Following the 30 day period, if the User has failed to retrieve its Products from Shaped Pixel’s facility, Shaped Pixel shall have the right to provide a second written notice to the User “at its last known contact details” that such User has the obligation to retrieve the respective Products from Shaped Pixel’s facility within 15 days after Shaped Pixel has sent the second notice. If the respective User fails to retrieve its Products from Shaped Pixel’s facility by the end of the 15 day period pursuant to such second notice, then the respective User’s Products stored at Shaped Pixel’s facility shall be deemed to be abandoned, in which case Shaped Pixel shall have the right to handle the abandoned Products as described herein.

If a dispute arises between you and Shaped Pixel, we strongly encourage you to first contact us directly to seek a resolution. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Any dispute or claim arising out of or in connection with Services or subject matter or formation (including non-contractual disputes or claims) must be resolved by a court located in the State of North Carolina, USA.